Shalion is a data-driven company working for world-class manufacturers and brands worldwide. With its Digital Shelf Optimization and Retail Media solutions, Shalion provides innovative tools that facilitate e-commerce monitoring.

We, at Shalion, enable brands to make smarter business decisions in eCommerce, based on actionable data and insights providing information on online product prices, availability, share of search, etc. in more than 800 e-retailers and 50 different countries. Our client portfolio includes industry giants such as Heineken, Lego, Danone, and Nestlé.

The role

As an IT Support  at Shalion, you are expected to:

• Provide support with hardware for equipment, meeting rooms, and network hardware.
• Provide support with Windows and MacOS software (user support).
• Create and maintain an updated inventory of company assets locally.
• Provide support with Google Suite, Microsoft Suite, and other tools used by the company.
• Support auditing, control, and maintenance tasks for ISO 27001 compliance.
• Manage IT equipment policies and general IT administration.
• Office network management (including configuration of the second line, the business one).
• Support and manage other offices/business tools and software.
• Identify and propose areas to maximize user experience and productivity in the working environment

Your profile should include the following:

• Experience with Microsoft Admin console and Google Workspace.
• Single sign-on integrations
• Domain creation and management
• Technical documentation in our wiki in Notion
• English proficiency (as multiple employees in the company are international).
• Strong organizational skills with the ability to efficiently prioritize and execute tasks

Ideally, you will also have:

• Basic experience with cloud providers (AWS)
• Basic experience with IaC

What we offer you

• Talented, diverse, and very friendly work environment;
• To be part of a high-performing team in a fast-paced, innovative environment;
• Hybrid work: one remote day and four days of in-office work to boost our productivity and promote a work-life balance;
• A challenging project, where you can have great contributions and impact
• International environment with more than 10 nationalities
• Fresh fruit and coffee every day
• Office with a good location in Barcelona (Sarrià- Sant Gervasi).
• Permanent contract.
• Salary: 25,000 to 27,000 € gross per year according to experience.